THE COLLEGE OF WEST ANGLIA
UKPRN 10007916Customer service practitioner (level 2)
Training options for this course
This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.
| Training option | Location |
|---|---|
|
Day release One day a week at the provider's location. |
Tennyson Avenue, King's Lynn, Norfolk, PE30 2QW |
Course achievements and participation
Achievements
100.0%
of apprentices (10 of 10) completed this course and passed their end-point assessment with this provider in academic year 2024 to 2025. 0.0% did not pass or left the course before taking the assessment.
66.9% national achievement rate
Participation
No data
Not enough apprentices have completed a course with this provider to show participation
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
No reviews
Not enough apprentices have reviewed this provider.
View reviews with feedback from the last 5 years
1 August 2025 to today
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices have given feedback about this training provider.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
Contact this training provider
- Registered address
- Tennyson Avenue, King's Lynn, PE30 2QW
- Telephone
- 01553 815280
Training provider overview
The College of West Anglia is one of the largest apprenticeship providers in the East of England and we have been delivering apprenticeships for more than 20 years.
Working with more than 500 employers across a broad range of sectors, we train over 1100 apprentices every year and our campuses in King's Lynn, Wisbech and Cambridge offer state-of-the-art facilities.
We have a strong track record in delivering high quality training for apprentices and their employers.
We offer a wide range of delivery models to suit different employer needs.
Overall participation rates and reviews
Find overall participation rates and reviews from employers and apprentices by visiting their training provider details page .
Courses offered by this training provider
Apprenticeships
View 41 apprenticeships delivered by this training provider
- Animal care and welfare assistant (level 2)
- Business administrator (level 3)
- Carpentry and joinery (level 2)
- Chartered manager (degree) (level 6)
- Crop technician (level 3)
- Customer service practitioner (level 2)
- Customer service specialist (level 3)
- Data analyst (level 4)
- Early years educator (level 3)
- Early years practitioner (level 2)
- Engineering design technician (level 3)
- Engineering fitter (level 3)
- Engineering manufacturing technician (level 4)
- Engineering operative (level 2)
- Engineering technician (level 3)
- Food and drink maintenance engineer (level 3)
- Food and drink technical operator (level 3)
- General farm worker (level 2)
- Hairdressing professional (level 2)
- Horticulture or landscape construction operative (level 2)
- Hospitality manager (level 4)
- Hospitality supervisor (level 3)
- Hospitality team member (level 2)
- Installation and maintenance electrician (level 3)
- Laboratory technician (level 3)
- Livestock unit technician (level 3)
- Maintenance and operations engineering technician (level 3)
- Metal fabricator (level 3)
- Operations manager (level 5)
- Plate welder (level 3)
- Plumbing and domestic heating technician (level 3)
- Production chef (level 2)
- Senior culinary chef (level 4)
- Senior production chef (level 3)
- Stockperson (beef, pigs, sheep, dairy) (level 2)
- Surveying technician (level 3)
- Teaching assistant (level 3)
- Team leader (level 3)
- Technician scientist (level 5)
- Trade supplier (level 2)
- Veterinary nurse (level 3)
THE COLLEGE OF WEST ANGLIA is 1 of 477 training providers for Customer service practitioner (level 2).
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